Refunds and Returns

HOW IS MY ORDER DELIVERED?

Most orders are processed and shipped within 24 hours of being received, not Saturday or Sunday. You will receive a confirmation automatically by e-mail when your order has been shipped and your card debited.

Delivery of orders takes 24 to 48 hours – with the exception of weekends.

RETURN OF PRODUCTS

If the Products are damaged in transit, you must immediately advise the delivery organisation and Chemist Discounter that the goods are damaged. Upon receipt of the damaged goods, we will either: 1 replace the Products; or 2 give you a full refund on your Nominated Payment Authority. You must cooperate with all enquiries and claims we or any delivery organisation may make in connection with any compensation for any damage whilst in transit.

Where products are faulty on arrival you should contact us immediately to arrange the return of the faulty item. All Products must be returned in their original condition and packaging, You are responsible for the safe and secure return of Products. Wrap the Product and all accessories in the original box and appropriate packing and send it to us by a secure delivery method to: Chemist Discounter, PO Box 1637, Christchurch, 8140, New Zealand

PRIVACY NOTICE

This site is protected by 128 bit SSL encryption so all your ordering details are safe.

We will not release any of your contact, shipping or billing details to any third parties. Shopping with us is 100% safe.

If you are concerned or would like more information, please don’t hesitate to contact us at info@chemistdiscounter.co.nz

TERMS AND CONDITIONS OF USE

Chemist Discounter is part of www.pharmacydiscounter.com.

We are located in Christchurch, the largest city in the South Island of New Zealand, and have been in business for over 15 years. If you require advice we will endeavour to be of assistance.

Guarantee: We want to be fair on everybody, so if you do not receive your order please let us know and we will send it again. We try to ensure that ALL parcels are delivered.

We are happy to respond to any enquiries.

Our contact details are:

Email: info@chemistdiscounter.co.nz
Phone: 03 388 0838
Fax: 03 388 4317

Postal: Chemist Discounter
PO Box 1637, 
Christchurch, 8140,
New Zealand.

Please feel welcome to contact us. If you are in the trade or would like to place a large order, we may be able to assist in the supplying of health products at even lower prices.

All products are available for purchase online without a doctors prescription.

Check back with us soon. We are happy to quote you a very low price for large volume orders. Unfortunately we cannot supply products to New Zealand, where you are required to have a doctors prescription.

To all of you, from all of us at Chemist Discounter – Thank you and Happy shopping!

Chemist Discounter – Your Online Health Store