Free shipping
Shipping is free on all orders. There are no extra costs, the price you see is the price you pay.
How is my order delivered?
Most orders are processed and shipped within 24 hours of being received, not Saturday or Sunday. You will receive a confirmation automatically by e-mail when your order has been shipped and your card debited.
Delivery of orders takes 24 to 48 hours - with the exception of weekends.
Return of Products
If the Products are damaged in transit, you must immediately advise the delivery organisation and Chemist Discounter that the goods are damaged. Upon receipt of the damaged goods, we will either: 1 replace the Products; or 2 give you a full refund on your Nominated Payment Authority. You must cooperate with all enquiries and claims we or any delivery organisation may make in connection with any compensation for any damage whilst in transit.
Where products are faulty on arrival you should contact us immediately to arrange the return of the faulty item. All Products must be returned in their original condition and packaging, You are responsible for the safe and secure return of Products. Wrap the Product and all accessories in the original box and appropriate packing and send it to us by a secure delivery method to: Chemist Discounter, QEII Pharmacy, 251 Travis Road, Christchurch, New Zealand
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